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ESPRESSO TO ENTERPRISE

58MM PRO (Complex Kup Enterprises)

WARRANTY PERIOD

12 months from the date of purchase
Covers manufacturing defects only
Valid only with a purchase invoice

WHAT IS COVERED

Repair or replacement of defective parts or equipment
Replacement, if approved, will be of the same or equivalent model
Maximum liability is limited to the MRP of the product
Warranty service decisions rest solely with 58MM PRO
 

WHAT IS NOT COVERED

Normal wear and tear (including grinder burrs and consumables)
Accidental damage, misuse, negligence, or improper handling
Electrical issues, voltage fluctuations, or power supply faults
Damage due to water quality (TDS above 50 ppm)
Fire, flooding, natural calamities, or pest/rodent damage
Improper cleaning, poor maintenance, or unsuitable chemicals
 

INSTALLATION & USAGE CONDITIONS

Equipment must be used with a voltage stabilizer
Installation and operation must follow provided guidelines
Warranty is valid only at the original installation location
Home-use products are covered only for residential use
 

UNAUTHORISED ACTIONS

Warranty becomes void if there is:

Tampering, modification, or unauthorised repair
Use of non-genuine or unapproved parts
Servicing by technicians not authorised by 58MM PRO
Relocation without prior written approval

ADDITIONAL TERMS

Accessories and non-warranty parts are chargeable
Transit damage by third-party couriers is not covered
Products with missing or damaged serial numbers are excluded
Second-hand or transferred equipment is not eligible

CLAIM PROCESS

Contact Customer Care using details on the Website
Invoice and installation records are mandatory

JURISDICTION

All disputes are subject to Bengaluru, Karnataka, India jurisdiction.

Important: Please read and follow all Use & Care instructions to ensure continued warranty validity.

Contact Us

If you have any questions about these policies or your order, we’re happy to help.

Email: hello@58mmpro.com